Customer Success Manager

This client-facing role within SPS Commerce Revenue Recovery focuses on driving customer success and long-term value by proactively guiding customers through their journey and strengthening relationships. The Customer Success Manager partners with the team to ensure customers are fully supported, engaged, and realizing measurable return on their investment. The position involves managing a shared book of business, delivering product education, and collaborating cross-functionally to mitigate risk and increase customer lifetime value.