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Customer Success Manager at Modaxo - ApplyBlast

Customer Success Manager

Modaxo

2 months ago

4.1 on Glassdoor

Remote

Full Time

Senior

1 applicant

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About this role

As a Customer Success Manager at Trellint, you will serve as the strategic owner of assigned customer accounts, ensuring strong retention, adoption, and expansion for city mobility programs. You will build executive-level relationships, guide municipalities through complex challenges, and turn data and strategy into measurable results. The role involves collaborating with internal teams to deliver high-quality experiences from onboarding through renewal and expansion.

Responsibilities

Lead renewal, expansion, and extension strategies for assigned customer accounts
Maintain executive relationships and conduct outcome-based quarterly business reviews
Analyze customer goals to design enterprise-level initiatives and drive measurable impact

Skills

About Modaxo

modaxo.com

Headquarters

Mississauga, Ontario, Canada

Company Size

1001-5000 employees

Founded

2020

View Profile

We are Modaxo, a collective of companies passionate about moving people. Our brands create innovative technology for the people transportation industry.