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Customer Success Manager at WRITER - ApplyBlast

Customer Success Manager

WRITER

6 days ago

3.8 on Glassdoor

Seattle, Washington, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

WRITER is seeking a Customer Success Manager to own deployment and activation success across a customer portfolio, embedding deeply into client organizations to understand business objectives and drive measurable AI adoption outcomes. The role involves building champion networks, designing customized workshops, and partnering with Transformation leads to scale AI programs effectively. This hybrid position is based in San Francisco or Seattle with 25% travel requirements.

Responsibilities

Design and execute activation strategies to drive platform adoption and business outcomes
Build and manage champion communities and advocate networks within customer organizations
Facilitate live and virtual training sessions tailored to diverse customer audiences

Skills

About WRITER

writer.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2020

View Profile

WRITER is an enterprise AI agent platform trusted by Fortune 500 companies, purpose-built to help teams execute and scale on-brand, compliant work across marketing, sales, support, and more. Its platform includes proprietary Palmyra LLMs, a Knowledge Graph, and AI Studio, enabling organizations to build and deploy AI agents that encode company-specific context, standards, and workflows. WRITER is designed for both business and IT teams, offering robust security, compliance certifications, and seamless integration with existing enterprise systems.