ServiceTitan
The Customer Success Manager serves as the primary point of contact for a designated portfolio of accounts, building strong relationships to ensure customer satisfaction and drive business results. This role focuses on optimizing the use of the ServiceTitan platform to maximize ROI, mitigate churn risk, and support renewal and growth discussions. The position requires proactive engagement, data analysis, and cross-functional collaboration to deliver value and foster long-term customer loyalty.
Headquarters
Glendale, California, United States
Company Size
1001-5000 employees
Founded
2012
Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ServiceTitan.
33% above the average for this role
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