eaton
The Customer Success Manager leads the division’s customer success organization, including Sales Engineering, OEM Brand Label, and Post-Order Support teams, while driving the evolution toward a lifecycle-based customer success model. This role serves as a strategic leader responsible for improving customer interactions, reducing friction, and continuously enhancing customer experience capabilities and processes. The position involves collaborating with cross-functional teams to ensure customer requirements are translated into executable solutions and enabling customers to engage with greater ease and confidence.
Eaton is a global power management company that provides energy-efficient solutions for electrical, hydraulic, and mechanical power. Its portfolio spans electrical distribution and protection, fluid conveyance, aerospace components, and vehicle drivetrain technologies, serving industrial, commercial, data center, and aerospace customers. With a focus on reliability, efficiency, and sustainability, Eaton helps customers reduce energy use and manage power more safely across diverse applications. The company operates a worldwide network of manufacturing, engineering, and service centers to support its global customer base.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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