Customer Success Specialist
Veeam Software(12 days ago)
About this role
A Customer Success Specialist at Veeam supports customers of Veeam Data Cloud and related offerings by enabling successful adoption and outcomes. The role sits within a pooled Success model and requires strong technical understanding of Veeam products combined with excellent communication and collaboration across teams.
Required Skills
- Customer Success
- Technical Acumen
- Veeam Products
- Telemetry Analysis
- Platform Health
- QBR Facilitation
- Churn Management
- Expansion Identification
- Gainsight
- Marketo
+5 more
Qualifications
- Bachelor's Degree in Computer Science or Electrical Engineering
- MBA (Preferred)
About Veeam Software
veeam.comVeeam Software builds backup, disaster recovery, and intelligent data management solutions for virtual, physical and multi‑cloud environments. The company emphasizes data portability and resilience, offering secure backup, rapid recovery, replication and tools to move and manage data across cloud, on‑premises and virtual platforms. Its platform‑agnostic, scalable products aim to minimize downtime, simplify compliance and enable flexible data mobility for enterprises. Founded in 2006 and headquartered in Baar, Switzerland, Veeam is privately held and backed by Insight Partners.