Customer Success Manager

As a Customer Success Manager in the Public Sector vertical, you will serve as the trusted advisor for large public-sector clients, owning the full client relationship after the sale to ensure retention and drive sustainable revenue growth. You will navigate complex public stakeholder structures, position solutions at the decision-maker level, and turn platform adoption into measurable outcomes. The role involves safeguarding value realization, identifying upsell and cross-sell opportunities, and orchestrating internal experts to secure value realization for strategic accounts.