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Customer Success Manager at Aspen Technology - ApplyBlast

Customer Success Manager

Aspen Technology

11 days ago

3.8 on Glassdoor

Rio de Janeiro, Rio de Janeiro, Brazil

Onsite

Full Time

Manager

0 applicants

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About this role

The Customer Success Manager builds and maintains high-level relationships with key decision-makers to ensure customer satisfaction, ROI recognition, and strong renewal results. This role focuses on driving customer adoption and business impact by aligning AspenTech's solutions with customer initiatives and acting as a trusted advisor throughout the account lifecycle. The position requires collaboration with internal teams to develop account plans, mitigate risks, and identify growth opportunities.

Responsibilities

Build and maintain high-level relationships with key decision makers and senior management
Drive customer adoption, value capture, and renewal results for assigned accounts
Align AspenTech solutions with customer business initiatives to increase maturity and ROI

Skills

Qualifications

Bachelor’s Degree in Chemical Engineering

About Aspen Technology

aspentech.com

Headquarters

Bedford, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1981

View Profile

Our software tackles the most complex process manufacturing challenges, creating value and improving profitability for our customers. The industries that drive our economies and touch our lives are optimized by aspenONE software every day. The world’s leading oil & gas, chemical, engineering & construction, pharmaceutical, food, beverage, and consumer packaged goods companies all rely on AspenTech to run their business.