Telarus
The Customer Success Manager manages an assigned base of customers, building strong relationships to reduce attrition and increase renewal levels. The role involves handling customer issues, identifying upsell opportunities, and maintaining positive relationships with partners. The position requires regular interaction with customers and suppliers to ensure satisfaction and drive growth.
Telarus is the largest U.S.-based technology services distributor (TSD) and the leading privately held brokerage that connects businesses and channel partners with more than 400 expert-vetted suppliers across networking, cloud, cybersecurity, AI, and more. Founded in 2002, it empowers a network of independent Technology Advisors with services spanning sales engineering, commissions support, project management, and proprietary tools to help them grow and win new business. Telarus provides advisors with provider contracts, market intelligence, and sales enablement to streamline selection and deployment of communications, cloud, and security solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Telarus.