Rox
The Customer Success Manager at Rox owns the post-go-live customer lifecycle for SMB to Enterprise accounts, focusing on adoption, customer health, risk recovery, and expansion readiness. This hands-on role involves running a clear operating cadence, partnering with Account Executives and Product teams, and building the Customer Success function from the ground up. The position requires a strategic and operational leader with a strong background in customer success and technical products.
Headquarters
San Francisco, California, United States
The Rox agent generates pipeline, qualifies leads, books meetings, manages deals, and expands accounts — all on autopilot. Built for the Global 2000.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rox.
Rox didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role