Customer Success Operations Analyst

Tebra(1 month ago)

HybridFull TimeJunior$67,221 - $89,210 (estimated)Customer Success

About this role

The Customer Success Operations Analyst supports the Customer Success organization by leveraging data and insights to improve team performance and outcomes. This role partners with leadership to monitor KPIs, produce reports and dashboards, and perform analysis that informs strategic and operational decisions. The analyst will also contribute to process improvements and cross-functional initiatives as familiarity with workflows grows.

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Required Skills

SQL
Snowflake
Excel
Google Sheets
Tableau
Data Modeling
Data Visualization
Reporting
Dashboards
Process Improvement

+7 more

Qualifications

Bachelor's Degree

About Tebra

tebra.com

Tebra builds EHR and practice-management software for private practices. Its platform unifies clinical records, billing, scheduling, and reputation/patient‑communication tools into a single system to streamline operations. By combining workflow automation, revenue‑cycle features, and patient engagement capabilities, Tebra aims to reduce administrative burden and let clinicians focus on care. Practices use Tebra to improve efficiency, collections, and the patient experience.