Implementation Specialist
Tebra(11 days ago)
About this role
An Implementation Specialist at Tebra welcomes and coordinates new customers, setting expectations and guiding their first experiences with the product. The role focuses on managing the end-to-end onboarding journey, ensuring customers are set up, trained, and adopt relevant product features. The specialist acts as a product advocate and collaborates internally to drive customer success during the initial engagement period.
Required Skills
- Onboarding
- Customer Service
- Communication
- Project Management
- Training
- Problem Solving
- Documentation
- Escalation
- SaaS
- Multi-tasking
About Tebra
tebra.comTebra builds EHR and practice-management software for private practices. Its platform unifies clinical records, billing, scheduling, and reputation/patient‑communication tools into a single system to streamline operations. By combining workflow automation, revenue‑cycle features, and patient engagement capabilities, Tebra aims to reduce administrative burden and let clinicians focus on care. Practices use Tebra to improve efficiency, collections, and the patient experience.