insightsoftware
The Customer Success Operations Analyst supports the design, documentation, and optimization of Customer Success processes and operations. This role partners with leadership to identify bottlenecks, drive process improvements, and leverage data to enhance customer outcomes and operational efficiency. The position requires strong analytical skills, Salesforce experience, and the ability to collaborate across teams to streamline workflows and measure key performance indicators.
Headquarters
Raleigh, North Carolina, United States
Company Size
1001-5000 employees
Founded
2018
insightsoftware provides enterprise software for finance, accounting, and operations teams, with products focused on reporting, budgeting and planning, close and consolidation, and ERP and EPM data management. Its solutions help organizations access and analyze financial and operational data from systems such as ERP platforms, spreadsheets, and cloud applications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for insightsoftware.