Business Systems Analyst, Customer Success

Notion(2 months ago)

HybridFull TimeSenior$152,288 - $201,952 (estimated)Business Technology

About this role

The Business Systems Analyst, Customer Success at Notion is responsible for optimizing and scaling systems to enhance Sales and Customer Success operations. This role involves leading projects from discovery to launch, integrating tools like Gainsight and Salesforce, and creating clear documentation for efficient processes. The analyst will collaborate closely with teams to identify technological opportunities and streamline workflows, leveraging strong problem-solving skills and experience with a modern go-to-market technology stack.

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Required Skills

Business Systems Analyst
Gainsight Administration
GTM Technology Stack
Salesforce
Outreach
Customer Success
Communication Skills
Problem Solving
Data Analysis
Technical Troubleshooting

+5 more

About Notion

www.notion.com

Notion is an innovative productivity platform designed as an AI workspace that enhances team collaboration and performance. It enables users to create custom agents that assist in automating tasks, organizing information, and streamlining workflows. With features like AI meeting notes and powerful search capabilities, Notion serves as a centralized hub for teams to manage various projects and improve efficiency. Its versatility makes it a preferred choice for businesses aiming to enhance their operational workflows and productivity.