Bitrise
As a Customer Success Operations Manager at Bitrise, you will act as a strategic advisor to transform the Customer Success function from reactive to proactive, driving growth and retention through data-driven operations. This role involves building the operational backbone, designing processes that generate revenue or reduce churn, and managing the technical stack including HubSpot, SQL, and modern BI tools. You will partner cross-functionally with Data, Sales, Product, and Finance to ensure CS outcomes are measurable and aligned with the company's consumption-based commercial model.
Bitrise is a Mobile DevOps CI/CD platform that helps teams build, test, and deploy mobile apps quickly and reliably. It provides configurable workflows, a marketplace of prebuilt steps and integrations, build caching, release distribution, and analytics/insights to optimize pipelines. The platform supports iOS, Android and popular cross‑platform frameworks (React Native, Flutter, Xamarin) and integrates with common dev tools like GitHub, GitLab, Slack, and Firebase. Teams choose Bitrise for its mobile-focused tooling, extensive integrations, and scalable infrastructure that accelerates delivery and improves app quality.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bitrise.
Bitrise didn’t post a salary, so this is our estimate from similar listings.