Customer Success Partner

INGENIOUS.BUILD(25 days ago)

HybridFull TimeMedior$80,000 - $100,000Customer Success

About this role

A Customer Success Partner at INGENIOUS.BUILD is a client-facing role within a SaaS company serving the AEC industry, focused on ensuring customers realize value from the platform. The position contributes customer insights to product development and supports the company’s mission to build a full-lifecycle construction project management application. It operates as a strategic partner to clients while working closely with internal teams to drive growth and satisfaction.

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Required Skills

Account Management
Product Demos
Upselling
Client Relationships
Customer Retention
Technical Support
Project Management
Collaboration
Process Design
Communication

+3 more

About INGENIOUS.BUILD

ingenious.build

INGENIOUS.BUILD is an all‑in‑one construction project management platform for real estate developers, contractors, owners and other project stakeholders that centralizes project data and workflows. It enables real‑time collaboration across teams and streamlines scheduling, procurement, financials, document control and reporting to speed up timelines and reduce budget overruns. The platform’s goal is to break down silos by providing a single source of truth and integrated tools that keep projects on track from predevelopment through completion. Founded in 2020, INGENIOUS.BUILD targets development and construction teams seeking better visibility and outcomes.