Customer Success Representative LATAM (Remote, Contract)

INFUSE(1 month ago)

HybridFull TimeMedior$82,882 - $110,609 (estimated)Customer Success

About this role

A Client Success Specialist at INFUSE focuses on delivering exceptional client experiences and contributing to overall client satisfaction across diverse industries. The role offers professional growth in a dynamic, collaborative workplace and emphasizes meaningful relationships and employee wellbeing. INFUSE is a values-driven employer committed to a supportive community and continuous improvement.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Sales Collaboration
Escalation Management
Data Entry
Scheduling
Communication
Attention To Detail
Problem Solving

+2 more

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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