Couchbase, Inc.

Customer Success Representative

Couchbase, Inc.

20 hours ago
Remote
Full Time
Junior
0 applicants
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Couchbase, Inc.
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About this role

A Customer Success Specialist at Couchbase supports SMB customers by managing onboarding, adoption, and retention. The role focuses on scalability, communication, and proactive health monitoring to ensure customer satisfaction and long-term success.

Skills

Qualifications

3 years of experience in Customer Success, Account Management, or Inside SalesExperience with CRM tools like Salesforce or CS platforms like GainsightBachelor’s degree in Business, Computer Science, or a related field
Couchbase, Inc.

About Couchbase, Inc.

couchbase.com

Couchbase, Inc. is a software company that develops Couchbase, a distributed NoSQL database platform for building and operating modern applications. Its products support transactional, analytical, mobile, and edge workloads across cloud and on-premises environments.

About Couchbase, Inc.

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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