Answering Service Care
The Customer Success Representative ensures the accuracy and efficiency of systems to drive client satisfaction and operational success. This role involves collaborating with sales, customer success, and technical support teams to design and implement new accounts while maintaining existing ones. The position focuses on optimizing business processes and delivering excellent communication and customer service to clients.
Headquarters
Margate, Florida, United States
Company Size
51-200 employees
Founded
1974
Answering Service Care is a provider of 24/7 live answering and virtual receptionist services for small and mid-sized businesses, including medical and professional practices. They handle inbound calls, appointment scheduling, message taking, order processing and dispatching, with options for HIPAA‑compliant and bilingual agents. The company emphasizes customizable scripts, integrations with CRMs/EHRs, and scalable plans to reduce missed calls and improve client experience. Businesses use their service to outsource front‑desk duties, cut operational costs, and ensure reliable professional coverage around the clock.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Answering Service Care.
38% below the average for this role