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© All Rights Reserved. ApplyBlast.com
Answering Service Care
The IT Help Desk Representative is an entry-level role providing first-line technical support for hardware, software, network, and account issues to employees and clients. The position involves troubleshooting, device onboarding, and utilizing cloud, automation, and AI tools to maintain efficient operations.
Headquarters
Margate, Florida, United States
Company Size
51-200 employees
Founded
1974
Answering Service Care is a provider of 24/7 live answering and virtual receptionist services for small and mid-sized businesses, including medical and professional practices. They handle inbound calls, appointment scheduling, message taking, order processing and dispatching, with options for HIPAA‑compliant and bilingual agents. The company emphasizes customizable scripts, integrations with CRMs/EHRs, and scalable plans to reduce missed calls and improve client experience. Businesses use their service to outsource front‑desk duties, cut operational costs, and ensure reliable professional coverage around the clock.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Answering Service Care.
25% below the average for this role