Customer Success Specialist
Medtelligent
About this role
The success specialist role involves assisting clients, internal teams, and vendors with troubleshooting the ALIS software predominantly via phone and email. It emphasizes building strong relationships, technical troubleshooting, and developing expertise in various ALIS modules to ensure customer success.
Skills
About Medtelligent
go-alis.comALIS is a technology platform purpose-built for assisted living and senior care operators, offering software to manage operations, clinical documentation, and resident experience across communities. It centralizes workflows, analytics, and integrations to align technology and unite multi-site portfolios for better oversight and consistency. ALIS aims to empower frontline staff with streamlined tools for documentation, scheduling, and communication while giving operators portfolio-level visibility to improve care quality, compliance, and business performance.
About Medtelligent
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$50k – $70k
per year