Customer Success Specialist - Portuguese
CNX
About this role
A Customer Success Specialist (Portuguese) supports an existing customer base to build strong relationships across the customer lifecycle, ensuring satisfaction and engagement. The role develops deep product knowledge to address customer questions and concerns and serves as a primary point of contact via phone and email. The specialist documents customer feedback and works with internal teams to resolve issues and promote positive customer experiences.
Skills
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for CNX.
Salary
$38k – $52k
per year
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