Customer Success Team Lead
ekahau
About this role
The role is for a Customer Success Team Lead at iContact, focusing on reducing churn and increasing customer engagement in a SaaS environment. The position combines coaching responsibilities with hands-on account management, aiming to improve retention and product utilization.
Skills
About ekahau
ekahau.comEkahau provides software and hardware for planning, designing, and troubleshooting enterprise Wi‑Fi networks. Its products are used for wireless site surveys, network validation, and performance analysis.
About ekahau
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for ekahau.
Salary
$65k – $70k
per year