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Customer Success Team Lead at Diligent Corporation - ApplyBlast

Customer Success Team Lead

Diligent Corporation

7 months ago

2.9 on Glassdoor

Washington, District of Columbia, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

Lead Strategic Customer Success Manager at Diligent Market Intelligence (DMI) focuses on driving value and revenue retention across the most strategic enterprise accounts. The role acts as a strategic advisor to senior stakeholders and serves as a player-coach to a team of three Customer Success Managers, scaling adoption and expansion of SaaS subscriptions, data feeds, and analytics solutions. It collaborates with Sales, Product, and leadership to align on client strategy and ensure consistent, long-term engagement in a hybrid work environment.

Skills

About Diligent Corporation

diligent.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2001

View Profile

Diligent is the leading AI-powered GRC (Governance, Risk, and Compliance) platform, providing a comprehensive suite of cloud-based software to help boards, executives, and GRC teams clarify risk, elevate governance, and manage compliance. Its unified Diligent One Platform spans board management, entity and secretarial management, enterprise risk management, IT and cyber risk, compliance, internal audit, and analytics. Organizations worldwide use Diligent to streamline governance operations, automate compliance workflows, and leverage AI-driven insights for smarter decision-making.