Customer Support 1st Level (m/f/x)
plentyone
About this role
A Customer Support 1st Level at PlentySystems Romania provides primary assistance to customers mainly via service desk tickets, helping resolve standard issues with SaaS products and maintaining communication to ensure customer satisfaction.
Skills
About plentyone
plentyone.comPlentyONE is a cloud-native e‑commerce ERP that centralizes orders, inventory, fulfillment and multichannel sales in a single platform. It helps merchants automate operational processes, connect sales channels and logistics, and scale without juggling multiple systems. The platform emphasizes real‑time inventory and order management, integrations with marketplaces and shipping partners, and workflow automation to reduce manual work. PlentyONE is aimed at online retailers and brands seeking unified control over their e‑commerce operations.
About plentyone
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for plentyone.
Salary
$72k – $95k
per year
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