Customer Support Accelerator - SMB
Rokt
About this role
The Customer Support Accelerator role for SMBs involves supporting small and medium-sized business clients by providing tailored assistance and solutions. The position is focused on fostering client relationships and enhancing customer experience within the marketing and advertising industry.
Skills
About Rokt
rokt.comRokt is an eCommerce technology company that leverages AI-driven personalization to enhance customer engagement during the Transaction Moment™. With solutions designed to maximize revenue opportunities, Rokt helps more than 30,000 global brands optimize their online marketing and transaction processes. The platform is trusted for its ability to unlock relevance and drive meaningful interactions between brands and consumers.
Recent company news
PR NewswireAI-Powered Relevance Transforms Checkout: Rokt's Measurement-First Approach
2 weeks ago
TipRanksRokt – Weekly Recap
5 days ago
Digital Commerce 360Walgreens adopts Rokt for retail media network expansion
Dec 9, 2025
Progressive GrocerWalgreens Grows AI-Powered Retail Media Ecosystem With Rokt
Dec 8, 2025
DataconomyWhy Fanatics Returned To Rokt: A Case Study In E-commerce Partnership Value
1 week ago
About Rokt
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Rokt.
Salary
$57k – $77k
per year