Customer Support Agent EMEA (m/f/d)
SimScale
About this role
SimScale is seeking a part-time Customer Support Agent to join its international Customer Success Team supporting users of its cloud-based engineering simulation platform. The role is remote within the EMEA time zone (ideally near Central European time) and involves close collaboration with internal stakeholders across the company. It is positioned as a good fit for working students or those in a graduate program, including candidates enrolled at a German university.
Skills
Qualifications
About SimScale
simscale.comSimScale is a cloud-based engineering simulation software company that provides browser-based tools for computational fluid dynamics (CFD), finite element analysis (FEA), and thermal simulation. Its platform enables engineers to run simulations collaboratively without installing or managing on-premises high-performance computing infrastructure.
Recent company news
PlasticsTodaySimScale Partners with AI Engineering for CFD
1 day ago
Engineering.comRumors of Autodesk, PTC, and synthetic engineers
Jul 15, 2025
develop3dSimScale launches new Solidworks Add-in
Apr 20, 2023
NVIDIA NewsroomNVIDIA Blackwell Accelerates Computer-Aided Engineering Software by Orders of Magnitude for Real-Time Digital Twins
Mar 18, 2025
Business WireSimScale Announces New AI-Powered Automotive Design Features
Apr 9, 2024
About SimScale
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SimScale.
Salary
$50k – $70k
per year
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