Customer Support Agent EMEA (m/f/d)
SimScale(21 days ago)
About this role
SimScale is seeking a part-time Customer Support Agent to join its international Customer Success Team supporting users of its cloud-based engineering simulation platform. The role is remote within the EMEA time zone (ideally near Central European time) and involves close collaboration with internal stakeholders across the company. It is positioned as a good fit for working students or those in a graduate program, including candidates enrolled at a German university.
Required Skills
- Customer Support
- Technical Support
- CFD
- FEA
- Thermal Analysis
- CAD
- CAE
- Simulation Debugging
- Customer Feedback
- Content Creation
+8 more
Qualifications
- Bachelor's Degree in Engineering
- Enrollment in a German University
About SimScale
simscale.comNew Relic is a cloud-based observability and telemetry platform that helps engineering and operations teams monitor, troubleshoot, and optimize applications, infrastructure, and end-user experiences in real time. It provides application performance monitoring (APM), distributed tracing, logs, metrics, synthetic checks, and browser/mobile real user monitoring via agents and integrations. The platform unifies telemetry into dashboards, alerts, and a query language (NRQL) to analyze data across services and hosts, reducing mean time to resolution and improving reliability. New Relic is aimed at developers, SREs, and DevOps teams for root-cause analysis, capacity planning, and proactive incident response across cloud environments.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at SimScale
Similar Jobs
Sr. Analysis & Simulation Engineer
Industrial Electric Manufacturing(11 days ago)
Sr. R&D Engineer - Analysis & Simulation
Industrial Electric Manufacturing(4 months ago)
Lead Analysis & Simulation Engineer
Industrial Electric Manufacturing(2 months ago)
Lead Analysis & Simulation Engineer
Industrial Electric Manufacturing(2 months ago)
Senior Thermal Analyst
Anduril Industries(8 days ago)
Software Engineer, Trace-Driven Simulator Development
Samsung Research America(14 days ago)