Betting Hero

Customer Support Agent- Spanish (Bench Team)

Betting Hero(11 days ago)

HybridFull TimeJunior$46,000 - $51,000Customer Support
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About this role

Blueprint is hiring a bilingual (Spanish/English) Customer Support Agent to provide fast, accurate, and personalized support to client customers. The role is an individual contributor position focused on ticket resolution, escalations, and collaboration with internal teams to improve customer experience. The agent will work within established SLAs and may assist in knowledge base development and onboarding.

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Required Skills

  • Customer Service
  • Spanish Fluency
  • Troubleshooting
  • Written Communication
  • Time Management
  • Problem Solving
  • Microsoft Office
  • Multitasking
  • Attention To Detail
  • Interpersonal Skills

+1 more

Qualifications

  • Associates Degree
  • Bachelor's Degree Preferred
Betting Hero

About Betting Hero

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ZipRecruiter is an online hiring marketplace that connects job seekers with employers by aggregating millions of job listings and distributing employer postings across a network of job boards. For job seekers it offers search, one‑click apply and AI-driven career guidance; for employers it provides job posting, candidate matching, resume search and hiring analytics as a SaaS recruiting platform. The service emphasizes fast matching and broad distribution to help companies of all sizes find applicants and help candidates discover relevant openings quickly. Founded in 2010 and widely used across the U.S., ZipRecruiter positions itself as a streamlined, technology‑driven alternative to traditional recruiting channels.

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