Customer Support Agent- Spanish (Bench Team)
Blueprint Technologies(11 days ago)
About this role
Blueprint is hiring a bilingual (Spanish) Customer Support Agent to join its technology solutions firm as an individual contributor supporting client customers. The role is focused on delivering high-quality customer interactions within client SLAs and contributes to client-facing support operations. This is a hybrid position based in Bellevue, WA.
Required Skills
- Customer Service
- Troubleshooting
- Bilingual Spanish
- Communication
- Time Management
- Problem Solving
- Microsoft Office
- Ticketing Systems
- Knowledge Base
- Multitasking
Qualifications
- Associates Degree
- Bachelor's Degree Preferred
About Blueprint Technologies
bpterp.comWP Rocket is a WordPress performance plugin that speeds up websites through page caching, file optimization (minification, concatenation, deferred JS), image lazy-loading, and CDN integration. It also includes features like cache preloading, critical-path CSS, database cleanup, and other optimizations aimed at improving Core Web Vitals and load times. Built for site owners and agencies, WP Rocket emphasizes easy setup, broad compatibility with themes/hosts/plugins, and commercial support and updates to maintain performance over time.
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