Customer Support Agent

This role is part of Paytm's CST team, which supports customer and merchant onboarding and overall experience on the Paytm platform. The position focuses on handling concerns and complaints from customers and merchants and ensuring timely closure within defined turnaround times. It is based in Noida, Uttar Pradesh, and contributes to maintaining Paytm’s service quality and brand consistency across its communication. The role supports Paytm’s broader mission of bringing more Indians into the mainstream economy through technology-driven financial services.