Teamwork
The Customer Support Agent will join Teamwork.com's Customer Support team, providing comprehensive assistance across all five products and handling a variety of technical and non‑technical customer inquiries. The role focuses on delivering empathetic, clear communication and taking ownership of issues from start to resolution, while representing the customer's voice internally.
Teamwork is a project and resource management platform designed for busy, client-facing teams and agencies to plan, track, and deliver work. It bundles task and project management (timelines, Gantt, Kanban, milestones) with resource planning, time tracking, workload management, and reporting to help teams stay aligned and profitable. Teamwork also includes client-focused tools—such as billing/invoicing and a helpdesk—and integrates with popular apps to centralize work and communication. Organizations choose Teamwork for its flexibility, capacity-focused features, and reporting that support predictable delivery of client projects.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teamwork.
Teamwork didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role