Centrl
A Customer Support Analyst at CENTRL supports enterprise B2B SaaS platform users, resolves technical issues, and ensures high customer service standards. The role involves developing support processes, managing documentation, and providing feedback for product improvements.
Headquarters
Mountain View, California, United States
Company Size
51-200 employees
Founded
2015
CENTRL is an AI-powered SaaS platform that automates diligence, research, and DDQ/RFP response workflows for the financial industry, serving asset owners, allocators, asset managers, banks, and service providers. Its product suite (DD360, BNM360, Vendor360, Response360 and CentrlGPT) centralizes content, auto-populates responses, and streamlines manager research, vendor risk management, and investor reporting. Built with domain-trained models and configurable workflows, CENTRL delivers greater accuracy, faster response times, and stronger oversight for investment and operations teams. Organizations use it to reduce manual effort, improve consistency, and scale compliance and due-diligence processes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Centrl.
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