SPS Commerce
The Customer Support Analyst engages with customers across multiple support channels to provide education and resolve issues related to SPS Commerce products and services. This role involves conducting root cause analysis, managing complex customer interactions, and collaborating with internal teams to ensure customer success. The position requires strong communication skills and the ability to work independently in a dynamic, hybrid environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SPS Commerce.