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© All Rights Reserved. ApplyBlast.com
FIS
As a Product Technical Support Analyst at FIS, you will provide in-depth Level 1 and Level 2 support for the Kiodex SaaS solution, resolving client inquiries related to installation, operation, and maintenance. The role involves troubleshooting software and hardware issues, performing root cause analysis, and documenting technical problems to support product quality improvements. You will collaborate with cross-functional teams to resolve production incidents and manage client interactions across multiple channels.
Headquarters
Jacksonville, Florida, United States
Company Size
10001+ employees
Founded
1968
FIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FIS.
FIS didn’t post a salary, so this is our estimate from similar listings.
292% above the average for this role
2 weeks ago
