Customer Support Associate (Hybrid - Mexico City)
OpenTable(1 month ago)
About this role
A Customer Support Representative at OpenTable serves as a brand ambassador for the company’s restaurant partners and diners, helping ensure excellent customer experiences across a global user base. The role sits within a hospitality-focused team and includes scheduled shifts, participation in the company culture, and access to benefits such as paid time off, mental health support, and limited remote flexibility.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Chat Support
- Salesforce
- Communication
- Active Listening
- Troubleshooting
- Windows
- MacOS
+5 more
About OpenTable
opentable.comOpenTable is an online restaurant discovery and reservation platform that lets diners book tables in real time, read fellow diners’ reviews, and earn points toward future meals. For restaurants it provides reservation and guest-management tools to optimize seating, bookings, and front-of-house operations. The service is available globally via web and mobile apps and covers a wide range of dining options from casual to fine dining. Diners use OpenTable for convenience and rewards; restaurants use it to increase covers and streamline operations.
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