Customer Support Associate

Convera

2 months ago

2.5 on Glassdoor

Santa Ana, CA

Hybrid

Full Time

Junior

0 applicants

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About this role

The Customer Support Associate at Convera is a client-facing role within a global B2B cross-border payments fintech, focused on delivering high-quality service to internal and external customers. The position sits within a growth-minded, collaborative team and supports the company’s mission to improve cross-border money movement. The role operates on a dedicated evening shift and follows a hybrid working pattern with initial in-office training.

Skills

About Convera

convera.com

Convera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.