Customer Support Associate
Convera(6 days ago)
About this role
A Customer Support Associate at Convera provides internal support to the sales and operations teams and serves as a client liaison within a global B2B cross-border payments company. The role is positioned in a hybrid work model and operates with defined weekday hours. Candidates must have the legal right to work in the hiring country as Convera does not offer visa sponsorship.
Required Skills
- Customer Service
- Telephone Skills
- Communication
- Data Entry
- MS Office
- Transaction Monitoring
- Reporting
- Case Management
- Risk Management
- Teamwork
+4 more
About Convera
convera.comConvera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.
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