Customer Support Coordinator

Culinary Depot is hiring a Customer Support Coordinator to serve as the front line of their service operation, directly resolving customer issues related to damages, order discrepancies, and complaints. This role requires empathy, ownership, and proactive communication to ensure customers feel heard and supported throughout the resolution process. Unlike a standard call center position, the coordinator must think critically, advocate for the customer, and drive issues to final resolution without relying on scripts.