Customer Support & Enablement Specialist
Cloudmore
About this role
A Customer Support and Enablement role in the commerce automation space, focused on customer onboarding, platform adoption, and issue resolution. The role involves hands-on ticket ownership, structured onboarding, and proactive customer engagement.
Skills
About Cloudmore
cloudmore.comCloudmore is a billing and subscription management platform built for managed service providers (MSPs), resellers and similar partners. It centralizes catalog and marketplace management and automates recurring and usage-based billing and provisioning while integrating with existing PSA/CRM and finance systems. Cloudmore helps MSPs reduce billing complexity, improve operational efficiency, and scale revenue by enabling white‑label marketplaces and streamlined subscription workflows.
About Cloudmore
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$45k – $55k
per year