Customer Support Engineer
Cohere
About this role
Cohere is seeking a Customer Support Engineer to bridge their innovative AI technology with customer needs. The role involves technical support, documentation, ticket management, and providing feedback to improve products. The position focuses on ensuring seamless customer adoption and satisfaction in a fast-paced, AI-driven environment.
Skills
About Cohere
cohere.comCohere is an AI company that builds large language models and enterprise AI platforms for businesses and developers.
Recent company news
CNBCEnterprise AI startup Cohere tops revenue target as momentum builds to IPO: Investor memo
4 weeks ago
Aston Martin F1 TeamCohere joins Aston Martin Aramco as Official Generative AI Partner to help accelerate AI innovation
1 week ago
AI BusinessThe AI Model Race May Have Slowed Down for Cohere
Nov 17, 2025
Techzine GlobalCohere now worth $6.8B: what makes the AI startup stand out?
Aug 15, 2025
TechCrunchCohere launches a family of open multilingual models
3 weeks ago
About Cohere
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cohere.
Salary
$104k – $139k
per year