Customer Support (German-speaking, Part-time)

Via(1 month ago)

RemotePart TimeJunior$29,500 - $29,500Operations

About this role

A Customer Service Representative at Via joins the Operations team to help build and operate on-demand mobility services across Europe. The role provides exposure to operations, technology management, and the mobility industry within an emerging team and offers opportunities for growth. The position is remote for candidates based in England and is available primarily part-time with potential for full-time placement.

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Required Skills

Phone Support
Email Support
Shift Work
Driver Support
Passenger Support
Customer Satisfaction
Issue Resolution
Communication
Stress Management
Problem Solving

+3 more

About Via

ridewithvia.com

Via builds an end-to-end mobility platform that transforms public transportation into efficient digital networks, powering on‑demand shared transit, microtransit, paratransit, first/last‑mile connections and route optimization. Its offering includes real‑time routing and matching algorithms, operations and fleet management, rider and driver apps, payments, and analytics for cities, transit agencies, and private operators. Via’s technology helps partners lower costs, expand coverage and equity, reduce emissions, and integrate flexible services with existing transit systems across global deployments.