Codes Health
The Customer Support Lead at Codes Health will manage and resolve inbound support tickets, handle technical escalations, and oversee the complaints and collections processes. This player‑coach role involves building support systems, documentation, and a growing team of agents to ensure rapid response and high‑quality service for law firm clients.
Codes Health is an AI-powered medical record retrieval platform built for plaintiff personal injury law firms. The platform automates the retrieval, review, and summarization of medical records, billing records, and imaging across all 50 states, with an average turnaround of 1–2 weeks. It offers HIPAA-compliant, end-to-end encrypted case insights including medical chronologies, missing record detection, and AI-generated case summaries to help firms accelerate settlements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Codes Health.
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