Customer Support Officer - AI & IB Processing
DigitalOcean(1 month ago)
About this role
This role involves providing customer service via phone, answering questions related to products, processes, and policies for customers, underwriters, and agencies. The position requires managing switchboard operations, addressing billing inquiries, and ensuring regulatory compliance in all interactions.
Required Skills
- Customer Service
- Billing Inquiries
- Regulatory Compliance
- Communication
- Problem Solving
Qualifications
- Bachelor's Degree
About DigitalOcean
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