Customer Support Operations Agent
Bolt Technology(18 days ago)
About this role
A Customer Support Operations Agent at Bolt will be part of the Support team for ride-hailing and food delivery, based in Accra, Ghana. The role contributes to the company’s mission to improve urban mobility and deliver excellent customer experience within a fast-growing, inclusive tech company.
Required Skills
- Customer Support
- Process Improvement
- English Fluency
- Communication
- Detail Orientation
- Shift Work
- Teamwork
About Bolt Technology
bolt.euBolt is an all‑in‑one mobility platform and app that provides ride‑hailing, food and grocery delivery, car and scooter rentals, and business travel services. It connects riders, drivers and merchants across 600+ cities in 50+ countries, offering on‑demand transport, deliveries and micromobility through a single app. Bolt focuses on affordability and convenience for consumers while providing tools and opportunities for drivers/partners and businesses. Users can get a ride in minutes or manage corporate travel and deliveries from the same platform.
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