Customer Support Representative [Contract - East Coast Hours]
Clever(10 days ago)
About this role
Clever is seeking Contract Customer Support Representatives to provide technical support to school districts and application partners. The role involves assisting customers via email and phone, troubleshooting issues, and contributing to documentation. It offers an opportunity to support educational technology and connect students with digital learning tools.
Required Skills
- Support
- Troubleshooting
- Communication
- Customer Service
- Technical Skills
About Clever
clever.comClever is an education-technology company that connects K–12 districts, student information systems (SIS), and classroom applications through secure data integration and identity services. Its core offerings include automated rostering/SIS-to-app sync, single sign‑on (SSO) and a student/teacher app portal, plus tools for secure data sharing and analytics. By automating account provisioning and simplifying access to learning tools, Clever reduces manual work for districts and improves roster accuracy. Thousands of schools and edtech vendors use Clever for scalable access management and to help meet student data privacy and compliance needs.
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