Customer Support Representative (Employee Health Insurance)
SimplyInsured(1 month ago)
About this role
A Customer Support Representative at SimplyInsured serves on the Support team to advance the company’s mission of removing fear from health insurance for small businesses. The role is US-based and fully remote, contributing frontline perspective to improve the customer experience. Required availability is 8:30am–5:00pm CST, Monday through Friday.
Required Skills
- Customer Service
- Phone Support
- Chat Support
- Email Support
- Ticketing
- Billing Support
- Multitasking
- Communication
- CRM Tools
- Sales
+4 more
About SimplyInsured
simplyinsured.comSimplyInsured is an online benefits platform that helps small businesses find and enroll in health insurance by aggregating small‑business medical, dental, and vision plans from every carrier. The site provides unbiased recommendations and comparison tools to surface the lowest‑rate options and help employers choose the best fit for their teams. SimplyInsured says its services, recommendations, and online platform are 100% free, focused on simplifying benefits shopping and administration for small employers.
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