Customer Support Associate I
Human Interest(1 month ago)
About this role
A Customer Support Associate at Human Interest serves as the frontline representative for the company’s retirement savings platform, supporting a geographically diverse customer base. The role is an entry-level opportunity within a high-growth fintech focused on expanding retirement access for small and medium-sized businesses. Employees receive training, ongoing upskilling, and a defined career ladder with opportunities to progress into more advanced roles.
Required Skills
- Customer Service
- Phone Support
- Live Chat
- Email Support
- Cross Functional
- Multitasking
- Follow Up
- Schedule Adherence
- Detail Orientation
- Organization
+4 more
About Human Interest
humaninterest.comHuman Interest is an affordable, full‑service 401(k) and 403(b) provider that helps small and medium‑sized businesses offer workplace retirement plans. It combines a user‑friendly online platform with plan administration, compliance support, and investment advisory services (provided through its registered‑advisor subsidiary, Human Interest Advisors LLC). The company focuses on lowering costs and administrative burden so employers can more easily help employees save for retirement, offering tools for contributions, investments, and reporting.
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