Customer Support Representative- French Speaker
Ooma(13 days ago)
About this role
Ooma is seeking a Customer Support Representative for their high-volume VoIP contact center. The role involves handling complex technical issues, supporting VoIP products, and ensuring customer satisfaction in a fast-paced environment. Candidates will support hardware and software troubleshooting via multiple communication channels.
Required Skills
- VoIP
- Hardware
- Support
- Troubleshooting
- Customer Service
- Networking
- CRM
- Call Center
- Networking Hardware
- Connectivity
About Ooma
ooma.comOoma is a communications company that provides VoIP phone service, business phone systems, hardware, and smart home security solutions for consumers and small-to-medium businesses. Its product line includes home phone services and devices plus Ooma Office, a cloud-based business phone system with features like virtual receptionist, extensions, conferencing, mobile apps, and call management. Ooma emphasizes easy setup, affordable pricing with no long-term contracts, and advanced calling features delivered via cloud infrastructure. The company targets homes and small businesses that need reliable, feature-rich internet telephony and managed communications.
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