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Technical Customer Support Representative (Tier 1) at RingCentral - ApplyBlast

Technical Customer Support Representative (Tier 1)

RingCentral

10 months ago

3.5 on Glassdoor

Bangalore, India

Onsite

Full Time

Junior

0 applicants

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About this role

A Tier 1 Technical Customer Support Representative provides first-line assistance to customers using RingCentral VoIP services. The role focuses on resolving product and connectivity issues through multiple support channels while delivering a high standard of customer experience. This position is suited for someone with prior technical support exposure in a fast-paced support environment, including night shift work.

Skills

Qualifications

High School DiplomaEnglish Proficiency (C1/C2)

About RingCentral

ringcentral.com

Headquarters

Belmont, California, United States

Company Size

5001-10000 employees

Founded

1999

View Profile

RingCentral is a cloud communications company that provides business phone, messaging, video meetings, and contact center solutions. Its platform helps organizations manage enterprise communications and customer interactions through unified communications and collaboration software. RingCentral operates in the SaaS and cloud communications industry.