Miter
As an Associate Customer Support Specialist at Miter, you will serve as the first line of defense for construction contractors, resolving critical Tier 1 cases related to payroll, taxes, HR, and benefits with same-day urgency. The role involves rapidly internalizing the company's SaaS platform and ticketing tools to independently diagnose and resolve issues while developing a specialized area of expertise over time. Success in this position depends on adaptability, ownership, and the ability to manage high-volume queues while maintaining clear communication with frustrated users under tight deadlines.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2021
Miter is a payroll, HR, expenses, and field operations software platform built for modern contractors. It connects HR, finance, and operations teams in one place, serving as the missing piece that brings projects, payments, and people together. The platform unifies payroll, HR, expense management, and field operations to streamline both back-office and on-site workflows. By bringing people, projects, and payments together in a single system, Miter helps contractor teams operate more efficiently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Miter.